topic Re: Billing issue in Account & Billing

Billing issue

Isla25 — Fri, 14 Nov 2025 10:15:11 GMT

Not letting me pay for phone bill. Keeps loading for ages but ends up doing nothing. Tried a lot of times

Re: Billing issue

caesarome — Fri, 14 Nov 2025 10:19:38 GMT

You shouldn't need to make manual payments for your phone as the bill should be paid automatically each month via whatever payment you have setup on your account.

Are you trying to make a payment against your credit agreement ?

Re: Billing issue

Daniel0210 — Fri, 14 Nov 2025 10:20:48 GMT

@Isla25

You should have a direct debit or continuous card payment method set up as stated in the T's and C's you agreed to. That would prevent the need to make any manual payments. Is that not the case?