Payment sent back

morgan22 — Thu, 13 Nov 2025 22:36:15 GMT

Hey, I paid a manual payment for both my sky talk and sky mobile. It also came off direct debit. It now says Payment sent back on each account on 4th November ! How long do I wait for these payments to be put back into my account ?

Re: Payment sent back

Daniel0210 — Fri, 14 Nov 2025 05:22:30 GMT

@morgan22 wrote:
It now says Payment sent back on each account on 4th November ! How long do I wait for these payments to be put back into my account ?

@morgan22

Did you instigate contact with Sky over these unnecessary manual payments? If so they usually take 3-5 working days to be refunded. You may need to recontact them.

topic Re: Payment sent back in Account & Billing

Payment sent back

Re: Payment sent back