topic Re: My new account in Account & Billing https://helpforum.sky.com/t5/Account-Billing/My-new-account/m-p/5140708#M273994 <P>Welcome to this customer Community,&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4534116">@Amy2281</a>&nbsp; <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Unfortunately as customers here, we have no access to your account details so can't provide the confirmation you're requesting. You would need to speak directly to Sky.</P> Thu, 13 Nov 2025 15:37:35 GMT Mark39 2025-11-13T15:37:35Z My new account https://helpforum.sky.com/t5/Account-Billing/My-new-account/m-p/5140704#M273993 <P>I set up my account over the phone today. She asked if I received any emails while on the phone but did not come through. She finished setting up my account but I haven't received any emails still. Would just like the know if the correct email address was written down.&nbsp;</P> Thu, 13 Nov 2025 15:30:06 GMT https://helpforum.sky.com/t5/Account-Billing/My-new-account/m-p/5140704#M273993 Amy2281 2025-11-13T15:30:06Z Re: My new account https://helpforum.sky.com/t5/Account-Billing/My-new-account/m-p/5140708#M273994 <P>Welcome to this customer Community,&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4534116">@Amy2281</a>&nbsp; <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Unfortunately as customers here, we have no access to your account details so can't provide the confirmation you're requesting. You would need to speak directly to Sky.</P> Thu, 13 Nov 2025 15:37:35 GMT https://helpforum.sky.com/t5/Account-Billing/My-new-account/m-p/5140708#M273994 Mark39 2025-11-13T15:37:35Z Re: My new account https://helpforum.sky.com/t5/Account-Billing/My-new-account/m-p/5140719#M273995 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4534116">@Amy2281</a>&nbsp;</P> <P>Do you mean by placed an order with Sky today, if so what did you order ?</P> Thu, 13 Nov 2025 15:57:11 GMT https://helpforum.sky.com/t5/Account-Billing/My-new-account/m-p/5140719#M273995 caesarome 2025-11-13T15:57:11Z