topic Re: Mr jones in Account & Billing

Mr jones

Jones21 — Wed, 12 Nov 2025 21:58:18 GMT

I packaged my sky internet box when you guys told me too and I still get charged 65!? I demand a refund cause I haven't got the money to lend!!!!!

I will be making a complaint!!!!

Re: Mr jones

PandJ2020 — Wed, 12 Nov 2025 22:04:54 GMT

You can't demand anything from other customers.

I presume this is a charge for non-return? Do you have proof of posting?

Re: Mr jones

caesarome — Wed, 12 Nov 2025 22:48:55 GMT

@Jones21

You are talking to other customers here and not Sky.

If you have now been charged a non return fee then call Sky and give them the tracking number you have that was in the receipt when you returned the equipment.