https://helpforum.sky.com/t5/Account-Billing/Outstanding-Credit/m-p/5138808#M273790 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3710057">@Drummachine</a>&nbsp;</P> <P><SPAN>If you've moved address since cancelling you'll need to call Sky. They can either:</SPAN></P> <UL> <LI><SPAN>raise a cheque and post it to you or</SPAN></LI> <LI><SPAN>reinstate your previous payment method and refund you within 3-5 WORKING days&nbsp;</SPAN></LI> </UL> Tue, 11 Nov 2025 16:12:16 GMT Daniel0210 2025-11-11T16:12:16Z https://helpforum.sky.com/t5/Account-Billing/Outstanding-Credit/m-p/5138805#M273789 <P>I received one of the emails advising i have an outstanding credit on my account.&nbsp;</P><P>&nbsp;</P><P>I called the automated number around 6 weeks ago but nothing has arrived and i think this may be due to the account in question being at a previous address.&nbsp; However, I cant see any way to speak to someone to arrange this being sent to my current address as i havent lived at the previous address for 2+ years</P><P>&nbsp;</P><P>Thanks&nbsp;</P> Tue, 11 Nov 2025 16:01:41 GMT https://helpforum.sky.com/t5/Account-Billing/Outstanding-Credit/m-p/5138805#M273789 Drummachine 2025-11-11T16:01:41Z https://helpforum.sky.com/t5/Account-Billing/Outstanding-Credit/m-p/5138808#M273790 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3710057">@Drummachine</a>&nbsp;</P> <P><SPAN>If you've moved address since cancelling you'll need to call Sky. They can either:</SPAN></P> <UL> <LI><SPAN>raise a cheque and post it to you or</SPAN></LI> <LI><SPAN>reinstate your previous payment method and refund you within 3-5 WORKING days&nbsp;</SPAN></LI> </UL> Tue, 11 Nov 2025 16:12:16 GMT https://helpforum.sky.com/t5/Account-Billing/Outstanding-Credit/m-p/5138808#M273790 Daniel0210 2025-11-11T16:12:16Z