https://helpforum.sky.com/t5/Account-Billing/Help/m-p/5138170#M273680 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4531269">@Kerryh3</a>&nbsp;</P> <P>All you can do is to call Sky to ask them to place the order for you&nbsp;so under “Need more help” at the bottom of this page might be the number to use:</P> <P><BR /><A href="https://www.sky.com/help" target="_blank">https://www.sky.com/help</A></P> <P><BR />Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.</P> <P>&nbsp;</P> <P>&nbsp;</P> Mon, 10 Nov 2025 20:06:19 GMT caesarome 2025-11-10T20:06:19Z https://helpforum.sky.com/t5/Account-Billing/Help/m-p/5138150#M273676 <P>Hi, I have signed into my account and tried to add a new device but I keep getting an error message saying that we cannot process the request and to view the status of the account. I only had one device on there??</P> Mon, 10 Nov 2025 19:42:19 GMT https://helpforum.sky.com/t5/Account-Billing/Help/m-p/5138150#M273676 Kerryh3 2025-11-10T19:42:19Z https://helpforum.sky.com/t5/Account-Billing/Help/m-p/5138170#M273680 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4531269">@Kerryh3</a>&nbsp;</P> <P>All you can do is to call Sky to ask them to place the order for you&nbsp;so under “Need more help” at the bottom of this page might be the number to use:</P> <P><BR /><A href="https://www.sky.com/help" target="_blank">https://www.sky.com/help</A></P> <P><BR />Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.</P> <P>&nbsp;</P> <P>&nbsp;</P> Mon, 10 Nov 2025 20:06:19 GMT https://helpforum.sky.com/t5/Account-Billing/Help/m-p/5138170#M273680 caesarome 2025-11-10T20:06:19Z