topic Credit on account in Account & Billing

Credit on account

Kerry1908 — Mon, 10 Nov 2025 12:13:26 GMT

I spoke to use on Saturday and was told my credit on my account would be in my bank today

Re: Credit on account

Daniel0210 — Mon, 10 Nov 2025 12:20:10 GMT

Not us @Kerry1908 You aren’t communicating with Sky by posting on here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.

Whats the credit for?

Re: Credit on account

Kerry1908 — Mon, 10 Nov 2025 12:24:53 GMT

For broadband

Re: Credit on account

Daniel0210 — Mon, 10 Nov 2025 12:25:55 GMT

@Kerry1908

What is the credit for within broadband as the reply might be different.

Re: Credit on account

caesarome — Mon, 10 Nov 2025 13:07:13 GMT

@Kerry1908

Is it because you have left Sky broadband, have overpaid it have compensation credit added to your account ?