Sky Q box

Chrismart — Fri, 07 Nov 2025 15:53:56 GMT

I've already sky glass tv and broadband from another provider. I've returned my router to Sky as requested but what should I do with the Sky Q box and cables

Re: Sky Q box

caesarome — Fri, 07 Nov 2025 16:15:26 GMT

@Chrismart

If you have cancelled your Sky Q subscription with Sky then as the box belongs to Sky it needs to be returned to them.

Sky usually sends packaging out near the end of the cancellation notice period of 31 days for TV or 14 days for Broadband/Talk so if you haven't received it then you can use whatever boxes you have or can get as this link will help you to print the return label and return it via Royal Mail:

https://www.sky.com/help/articles/return-tv-broadband

Add a note inside with your account number and a list of equipment you have included.
Make sure you get and keep proof of posting when sending this off.

topic Re: Sky Q box in Account & Billing

Sky Q box

Re: Sky Q box