topic Re: Change address in Account & Billing

Change address

Mlovell — Sun, 21 Jul 2024 09:27:35 GMT

I currently have a sky mobile account but it has my old address. Im trying to purchase broadband but need to change it but can find no way of doung this?

Re: Change address

GD1 — Sun, 21 Jul 2024 09:44:06 GMT

@Mlovell You will need to call Sky to change your address.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Re: Change address

Begum1 — Sun, 06 Oct 2024 10:04:01 GMT

@Mlovell wrote:
I currently have a sky mobile account but it has my old address. Im trying to purchase broadband but need to change it but can find no way of doung this?

Can you change my address Please

Re: Change address

Daniel0210 — Sun, 06 Oct 2024 10:10:32 GMT

@Begum1
In case you aren’t aware we are mainly fellow customers on here trying to help other customers and you’re not contacting Sky Customer Services by posting on the forum. As the answer posted earlier states you have to call Sky to get an agent to change your address.

Re: Change address

Lola2025 — Thu, 06 Nov 2025 10:50:17 GMT

Change address

Re: Change address

MightyQuinn — Thu, 06 Nov 2025 10:53:13 GMT

@Lola2025 wrote:
Change address

Hi @Lola2025 Please see Welcome below for information about this community forum. Just other customers here that cannot help you. See the Answer for the link to Home Move.

Re: Change address

Daniel0210 — Thu, 06 Nov 2025 10:54:00 GMT

@Lola2025 wrote:

Change address

@Lola2025

You don't appear to have spotted the post marked as the answer which applies to you too.