topic Re: latest bill in Account & Billing

latest bill

miriansss — Wed, 05 Nov 2025 21:03:54 GMT

Hi, i've paid the amount of £46 on the 1st of November and that was the latest bill, but still shows as 'payment not received', I've checked my bank account and the payment has gone through.

PandJ2020 — Wed, 05 Nov 2025 21:13:26 GMT

Why are you making manual payments? Most such payments are logged as a credit against next month's bill if the automated collection is in progress.

miriansss — Wed, 05 Nov 2025 21:18:33 GMT

I've always paid by manual payments.

PandJ2020 — Wed, 05 Nov 2025 21:34:19 GMT

@miriansss wrote:
I've always paid by manual payments.

That's not what the contract stipulates but I suspect the payment is simply being processed and will clear soon.

caesarome — Wed, 05 Nov 2025 22:10:25 GMT

The chances are you have a credit on your account due to making this manual payment as it really is pointless doing this.