topic Sky keep taking payments from my bank help! in Account & Billing

Sky keep taking payments from my bank help!

Paulah2025 — Tue, 04 Nov 2025 22:28:35 GMT

How do i speak to someone at Sky? Theyre taking multiple bill payments from my bank account!

Re: Sky keep taking payments from my bank help!

JimM1 — Tue, 04 Nov 2025 22:35:02 GMT

@Paulah2025 You call 150 from your landline phone, or a sky mobile, both will get you there, times are 8am to 8pm to speak with them!

Depending on what services you have with them then different payments may be correct, but should not exceed your total that you expect!

Re: Sky keep taking payments from my bank help!

GD1 — Wed, 05 Nov 2025 02:30:03 GMT

@Paulah2025 I doubt Sky are taking multiple payments, are you making manual payments for any reason? If so that is the issue.

If you have a Direct Debit or card setup on your account(which you need to have as per the terms of service) then you don't need to be making manual payments as it won't stop the scheduled payments from being taken.

Is this what is happening?