https://helpforum.sky.com/t5/Account-Billing/Payment/m-p/5132962#M272984 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4159530">@Mohamed34</a>&nbsp; &nbsp;How is there a credit available, you haven't made an unnecessary manual payment? The routine collection is created 14 days before the payment date.</P> Tue, 04 Nov 2025 19:48:33 GMT MightyQuinn 2025-11-04T19:48:33Z https://helpforum.sky.com/t5/Account-Billing/Payment/m-p/5132947#M272983 <P>I have a credit balance £42 which is supposed to be payed for this month bill but they tried to take another £42 and payment was declined so the £42 credit still in my account and wasn't taken aas the bill yet</P> Tue, 04 Nov 2025 19:28:54 GMT https://helpforum.sky.com/t5/Account-Billing/Payment/m-p/5132947#M272983 Mohamed34 2025-11-04T19:28:54Z https://helpforum.sky.com/t5/Account-Billing/Payment/m-p/5132962#M272984 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4159530">@Mohamed34</a>&nbsp; &nbsp;How is there a credit available, you haven't made an unnecessary manual payment? The routine collection is created 14 days before the payment date.</P> Tue, 04 Nov 2025 19:48:33 GMT https://helpforum.sky.com/t5/Account-Billing/Payment/m-p/5132962#M272984 MightyQuinn 2025-11-04T19:48:33Z