topic Re: Home owner has passed away in Account & Billing

Home owner has passed away

Daughter — Sun, 02 Nov 2025 13:33:03 GMT

The house holder has passed away but the account is in his sons name, but is not contactable. What do I do?

caesarome — Sun, 02 Nov 2025 13:36:38 GMT

Sorry for your loss.

As the son is the account holder then it would be up to him to cancel the account if this is what he wants to do.

PandJ2020 — Sun, 02 Nov 2025 13:37:01 GMT

@Daughter wrote:
The house holder has passed away but the account is in his sons name, but is not contactable. What do I do?

It's wholly the responsibility of the account holder. I don't think there's anything you can do in this situation.