https://helpforum.sky.com/t5/Account-Billing/Billing/m-p/5130354#M272677 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4522534">@Hayaa</a>&nbsp; &nbsp;Just checking that you didn't make an unneccessary manual payment?</P> Sat, 01 Nov 2025 14:17:55 GMT MightyQuinn 2025-11-01T14:17:55Z https://helpforum.sky.com/t5/Account-Billing/Billing/m-p/5130352#M272676 I've received an email saying I've not paid my bill, when I've ready paid it and on time and it's been taken from the bank, what should I do? Sat, 01 Nov 2025 14:14:38 GMT https://helpforum.sky.com/t5/Account-Billing/Billing/m-p/5130352#M272676 Hayaa 2025-11-01T14:14:38Z https://helpforum.sky.com/t5/Account-Billing/Billing/m-p/5130354#M272677 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4522534">@Hayaa</a>&nbsp; &nbsp;Just checking that you didn't make an unneccessary manual payment?</P> Sat, 01 Nov 2025 14:17:55 GMT https://helpforum.sky.com/t5/Account-Billing/Billing/m-p/5130354#M272677 MightyQuinn 2025-11-01T14:17:55Z https://helpforum.sky.com/t5/Account-Billing/Billing/m-p/5130364#M272683 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4522534">@Hayaa</a>&nbsp;</P> <P>Are you happy the email really is from Sky? Does it address you by your name?</P> Sat, 01 Nov 2025 14:26:37 GMT https://helpforum.sky.com/t5/Account-Billing/Billing/m-p/5130364#M272683 Daniel0210 2025-11-01T14:26:37Z