topic Re: Reducing the cost of my subscription in Account & Billing

Reducing the cost of my subscription

hazhen — Tue, 22 Oct 2024 11:02:44 GMT

My subscription amount is really high. I have been a customer for 25 years but I am now widowed and cannot afford this amount

Re: Reducing the cost of my subscription

Daniel0210 — Tue, 22 Oct 2024 11:17:38 GMT

@hazhen
If your discounts have ended the best deals are normally acquired by calling Sky to try to negotiate a new deal or potentially amend your package which will now require a 24 month minimum term contract. Remember Sky are not obliged to offer you another discount, and recent posts on here indicate that significant discounts are much harder to come by. If you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

You can either call Sky or use the following link
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

Re: Reducing the cost of my subscription

mahendra2020 — Fri, 31 Oct 2025 08:40:42 GMT

Ai bot is useless

Re: Reducing the cost of my subscription

Daniel0210 — Fri, 31 Oct 2025 10:20:32 GMT

@mahendra2020

The thread you added to is an old one so…

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

Significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so don’t expect anything close to a new customer deal.

See this link…
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

If you decide it’s no longer value for money and you’re thinking of changing providers remember that in 18/24 months time you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.