https://helpforum.sky.com/t5/Account-Billing/Refund-after-leaving-sky/m-p/5128659#M272473 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4520528">@RachelE12</a>&nbsp;</P> <P><SPAN>Refunds should normally take about six weeks from the last day of connection but posts on here suggest it's taking a bit longer.</SPAN></P> <P>&nbsp;</P> <P><SPAN>We used to escalate this to Sky on here via their Community Messaging Team but unfortunately that process is currently unavallable and we don't know when it'll return.</SPAN></P> <P>&nbsp;</P> <P><SPAN>You will therefore need to contact Sky and speak to an agent by other means; either by calling, or initially through Sky Assistant or via social media, Providing your payment method is still active they should then be able to refund it in 3-5 WORKING days.</SPAN></P> Thu, 30 Oct 2025 11:15:49 GMT Daniel0210 2025-10-30T11:15:49Z https://helpforum.sky.com/t5/Account-Billing/Refund-after-leaving-sky/m-p/5128610#M272468 <P>Hi, I have left sky and I am awaiting a refund following my final bill. How long will this take please?&nbsp;</P> Thu, 30 Oct 2025 10:34:25 GMT https://helpforum.sky.com/t5/Account-Billing/Refund-after-leaving-sky/m-p/5128610#M272468 RachelE12 2025-10-30T10:34:25Z https://helpforum.sky.com/t5/Account-Billing/Refund-after-leaving-sky/m-p/5128659#M272473 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4520528">@RachelE12</a>&nbsp;</P> <P><SPAN>Refunds should normally take about six weeks from the last day of connection but posts on here suggest it's taking a bit longer.</SPAN></P> <P>&nbsp;</P> <P><SPAN>We used to escalate this to Sky on here via their Community Messaging Team but unfortunately that process is currently unavallable and we don't know when it'll return.</SPAN></P> <P>&nbsp;</P> <P><SPAN>You will therefore need to contact Sky and speak to an agent by other means; either by calling, or initially through Sky Assistant or via social media, Providing your payment method is still active they should then be able to refund it in 3-5 WORKING days.</SPAN></P> Thu, 30 Oct 2025 11:15:49 GMT https://helpforum.sky.com/t5/Account-Billing/Refund-after-leaving-sky/m-p/5128659#M272473 Daniel0210 2025-10-30T11:15:49Z https://helpforum.sky.com/t5/Account-Billing/Refund-after-leaving-sky/m-p/5128705#M272479 <P>Thank you&nbsp;</P> Thu, 30 Oct 2025 11:58:19 GMT https://helpforum.sky.com/t5/Account-Billing/Refund-after-leaving-sky/m-p/5128705#M272479 RachelE12 2025-10-30T11:58:19Z