topic Re: Mobile data plan in Account & Billing

Mobile data plan

Hrix05 — Wed, 29 Oct 2025 15:48:58 GMT

I want to cancel the mobile data plan and get a refund

Re: Mobile data plan

PandJ2020 — Wed, 29 Oct 2025 15:52:40 GMT

@Hrix05 wrote:
I want to cancel the mobile data plan and get a refund

Explain more as you normally won't get a refund.

You can only cancel within the cooling off period or once you are not subject to a minimum term.

Re: Mobile data plan

caesarome — Wed, 29 Oct 2025 15:59:46 GMT

@Hrix05

How long ago did you activate the sim ?

Re: Mobile data plan

Hrix05 — Wed, 29 Oct 2025 16:02:42 GMT

They used to charge me £40 per month but now it's £50 per month and I wanna cancel that and get a refund

Re: Mobile data plan

caesarome — Wed, 29 Oct 2025 16:10:08 GMT

@Hrix05

So same question as above, or have you had this sim for more than 12 months, if you have call Sky on 150 to cancel it. You will not get a refund.

Re: Mobile data plan

MightyQuinn — Wed, 29 Oct 2025 16:13:36 GMT

@Hrix05 wrote:
I want to cancel the mobile data plan and get a refund

Hi @Hrix05 You are not talking to Sky. Please see Welcome below, for information about this community forum.

Re: Mobile data plan

PandJ2020 — Wed, 29 Oct 2025 16:48:42 GMT

@Hrix05 wrote:
They used to charge me £40 per month but now it's £50 per month and I wanna cancel that and get a refund

If that's an expiring offer and you are out of contract then call and give notice to cancel. You won't get a refund other than any prorata charge past your notice period.