https://helpforum.sky.com/t5/Account-Billing/Pre-paid-label/m-p/5127638#M272363 I need to return my old broad band hub because i recently moved and they sent me a different hub, they asked me to return it and put the pre paid label on it which they sent to me, the problem is i haven't received anything so i can't return it, how do I get a pre paid label sent to me ?, any help would be appreciated,thank you. Wed, 29 Oct 2025 10:00:45 GMT Rhondoc 2025-10-29T10:00:45Z https://helpforum.sky.com/t5/Account-Billing/Pre-paid-label/m-p/5127638#M272363 I need to return my old broad band hub because i recently moved and they sent me a different hub, they asked me to return it and put the pre paid label on it which they sent to me, the problem is i haven't received anything so i can't return it, how do I get a pre paid label sent to me ?, any help would be appreciated,thank you. Wed, 29 Oct 2025 10:00:45 GMT https://helpforum.sky.com/t5/Account-Billing/Pre-paid-label/m-p/5127638#M272363 Rhondoc 2025-10-29T10:00:45Z https://helpforum.sky.com/t5/Account-Billing/Pre-paid-label/m-p/5127640#M272364 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4519396">@Rhondoc</a>&nbsp;</P> <P>You an print your own return label here or have your post office do it for you:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A></P> <P><BR />Add a note inside with your account number and a list of equipment you have included.<BR />Make sure you get and keep proof of posting when sending this off.</P> Wed, 29 Oct 2025 10:04:34 GMT https://helpforum.sky.com/t5/Account-Billing/Pre-paid-label/m-p/5127640#M272364 caesarome 2025-10-29T10:04:34Z