topic Re: Payment taken after cancellation in Account & Billing

Payment taken after cancellation

AliceShambrook — Tue, 28 Oct 2025 16:16:27 GMT

I have cancelled my subscription but had £49 taken out of my account

Re: Payment taken after cancellation

Daniel0210 — Tue, 28 Oct 2025 16:20:02 GMT

Billing continues through a notice period and as bills are generated 14 days prior to a payment date it's quite possible another bill payment will be required. Of course any overpayment will be reimbursed to you.

Re: Payment taken after cancellation

AliceShambrook — Tue, 28 Oct 2025 16:21:38 GMT

How do I get a refund on this?

Re: Payment taken after cancellation

PandJ2020 — Tue, 28 Oct 2025 16:31:54 GMT

@AliceShambrook wrote:
How do I get a refund on this?

Once your account shows a credit call Sky.