https://helpforum.sky.com/t5/Account-Billing/Six-weeks-to-get-my-bill-correct/m-p/5127034#M272305 <P>I'll hold my breath, but I doubt if it will be resolved !</P> Tue, 28 Oct 2025 15:52:55 GMT stadium 2025-10-28T15:52:55Z https://helpforum.sky.com/t5/Account-Billing/Six-weeks-to-get-my-bill-correct/m-p/5126995#M272301 <P>I re-contracted on 22 September, my bill was going down to £85 from £92.. I was told it would take a day or two to show on my account. However it was reduced to £87 &amp; despite 4/5 phone calls, webchats etc, it has been promised to be resolved every time. On 13 October I was given a complaint ref &amp; told it would be resolved by the 25th &amp; told that I would also be given compensation. Guess what it is now the 28th &amp; nothing has happened, so I made another phone call giving the ref number &amp; got a vague answer telling me that she has sent it to a supervisor &amp; that she will text me tomorrow. I am not holding my breath ! What more can I do to get this sorted !</P> Tue, 28 Oct 2025 15:24:05 GMT https://helpforum.sky.com/t5/Account-Billing/Six-weeks-to-get-my-bill-correct/m-p/5126995#M272301 stadium 2025-10-28T15:24:05Z https://helpforum.sky.com/t5/Account-Billing/Six-weeks-to-get-my-bill-correct/m-p/5127000#M272302 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1377920">@stadium</a>&nbsp;wrote:<BR /><P>&nbsp;What more can I do to get this sorted !</P><HR /></BLOCKQUOTE><P>Submit a complaint?</P> Tue, 28 Oct 2025 15:28:48 GMT https://helpforum.sky.com/t5/Account-Billing/Six-weeks-to-get-my-bill-correct/m-p/5127000#M272302 PandJ2020 2025-10-28T15:28:48Z https://helpforum.sky.com/t5/Account-Billing/Six-weeks-to-get-my-bill-correct/m-p/5127006#M272303 <P>I have made a complaint more than once I even have a ref number to quote but nothing has been done</P> Tue, 28 Oct 2025 15:36:09 GMT https://helpforum.sky.com/t5/Account-Billing/Six-weeks-to-get-my-bill-correct/m-p/5127006#M272303 stadium 2025-10-28T15:36:09Z https://helpforum.sky.com/t5/Account-Billing/Six-weeks-to-get-my-bill-correct/m-p/5127026#M272304 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1377920">@stadium</a>&nbsp;</P> <P>Sky have 8 weeks to satisfactorily resolve your issue or issue a deadlock letter. You stated you made the complaint on 13 October.</P> Tue, 28 Oct 2025 15:48:29 GMT https://helpforum.sky.com/t5/Account-Billing/Six-weeks-to-get-my-bill-correct/m-p/5127026#M272304 Daniel0210 2025-10-28T15:48:29Z https://helpforum.sky.com/t5/Account-Billing/Six-weeks-to-get-my-bill-correct/m-p/5127034#M272305 <P>I'll hold my breath, but I doubt if it will be resolved !</P> Tue, 28 Oct 2025 15:52:55 GMT https://helpforum.sky.com/t5/Account-Billing/Six-weeks-to-get-my-bill-correct/m-p/5127034#M272305 stadium 2025-10-28T15:52:55Z https://helpforum.sky.com/t5/Account-Billing/Six-weeks-to-get-my-bill-correct/m-p/5127081#M272312 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1377920">@stadium</a>&nbsp;wrote:<BR /><P>I'll hold my breath, but I doubt if it will be resolved !</P><HR /></BLOCKQUOTE><P>See the post before yours - you will have the opportunity to take the matter to Ombudsman Services.&nbsp; They cannot 'ignore' that.</P> Tue, 28 Oct 2025 16:23:54 GMT https://helpforum.sky.com/t5/Account-Billing/Six-weeks-to-get-my-bill-correct/m-p/5127081#M272312 PandJ2020 2025-10-28T16:23:54Z