https://helpforum.sky.com/t5/Account-Billing/Credit/m-p/5126923#M272293 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4518678">@Bethany41</a>&nbsp;</P> <P>It sounds like instead of paying off your device you have in error paid a bill which is why you are seeing this credit so to get this refunded and to make this payment to pay it off then give Sky a call as they should be able to help you with this.</P> Tue, 28 Oct 2025 13:55:24 GMT caesarome 2025-10-28T13:55:24Z https://helpforum.sky.com/t5/Account-Billing/Credit/m-p/5126917#M272292 <P>I tried &nbsp;paid off my phone and after I paid it it said I had 103 pound in credit.&nbsp;</P> Tue, 28 Oct 2025 13:49:58 GMT https://helpforum.sky.com/t5/Account-Billing/Credit/m-p/5126917#M272292 Bethany41 2025-10-28T13:49:58Z https://helpforum.sky.com/t5/Account-Billing/Credit/m-p/5126923#M272293 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4518678">@Bethany41</a>&nbsp;</P> <P>It sounds like instead of paying off your device you have in error paid a bill which is why you are seeing this credit so to get this refunded and to make this payment to pay it off then give Sky a call as they should be able to help you with this.</P> Tue, 28 Oct 2025 13:55:24 GMT https://helpforum.sky.com/t5/Account-Billing/Credit/m-p/5126923#M272293 caesarome 2025-10-28T13:55:24Z