https://helpforum.sky.com/t5/Account-Billing/Bill-taken-twice/m-p/5125773#M272134 <P>I made a manual payment for my sky bill a few days ago and it went through fine, however the direct debit went through aswell today. My account says im in credit for the amount for next months payment, but i would prefer a refund. How do i go about this?</P> Mon, 27 Oct 2025 08:36:18 GMT Leigh_88 2025-10-27T08:36:18Z https://helpforum.sky.com/t5/Account-Billing/Bill-taken-twice/m-p/5125773#M272134 <P>I made a manual payment for my sky bill a few days ago and it went through fine, however the direct debit went through aswell today. My account says im in credit for the amount for next months payment, but i would prefer a refund. How do i go about this?</P> Mon, 27 Oct 2025 08:36:18 GMT https://helpforum.sky.com/t5/Account-Billing/Bill-taken-twice/m-p/5125773#M272134 Leigh_88 2025-10-27T08:36:18Z https://helpforum.sky.com/t5/Account-Billing/Bill-taken-twice/m-p/5125790#M272137 <P>By calling Sky?</P> Mon, 27 Oct 2025 09:10:03 GMT https://helpforum.sky.com/t5/Account-Billing/Bill-taken-twice/m-p/5125790#M272137 PandJ2020 2025-10-27T09:10:03Z https://helpforum.sky.com/t5/Account-Billing/Bill-taken-twice/m-p/5125820#M272141 <P>As you have a direct debit set up&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4517353">@Leigh_88</a>&nbsp;you do not need to make any manual payments because as you have found doing this close to your billing date it will not stop the direct debit from being taken.</P> Mon, 27 Oct 2025 10:00:47 GMT https://helpforum.sky.com/t5/Account-Billing/Bill-taken-twice/m-p/5125820#M272141 caesarome 2025-10-27T10:00:47Z