topic Re: Reenstateing my sky in Account & Billing

Reenstateing my sky

Rivvinvton — Sun, 26 Oct 2025 10:42:28 GMT

My sky was suspended as I owed 94pound but it's now paid and I want my sky back on please but not getting anywhere I've put new payment method on my account

Re: Reenstateing my sky

Daniel0210 — Sun, 26 Oct 2025 10:44:20 GMT

@Rivvinvton

If your payment is two or more weeks overdue you will have to pay the next bill as well and if you’re in arrears for 56+ days Sky can fully terminate your subscription (but you’ll still owe the arrears). If this is part of a credit agreement purchase (mobile or Sky Glass for example) non payment can see the credit agreement cancelled at which point the full amount becomes due in one payment .

Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week.

Re: Reenstateing my sky

caesarome — Sun, 26 Oct 2025 12:04:38 GMT

@Rivvinvton wrote:
My sky was suspended as I owed 94pound but it's now paid and I want my sky back on please but not getting anywhere I've put new payment method on my account

@Rivvinvton

When did you do this as you need to give it time for the banks to clear your payment which might not happen at the weekend.