topic Re: Double payment for wifi in Account & Billing

Double payment for wifi

SharonK22 — Sat, 25 Oct 2025 09:14:07 GMT

Ive been charged £18 and £20 for my wifi resulting in a £38 payment and when I checked my bill its saying there's a payment for £18 and then one for £20 both for wifi

Re: Double payment for wifi

caesarome — Sat, 25 Oct 2025 09:18:44 GMT

@SharonK22

Do both of these charges cover the same dates as they might not do what dues it say against both of them ?

Re: Double payment for wifi

MightyQuinn — Sat, 25 Oct 2025 09:57:44 GMT

Hi @SharonK22 Do you see -XXdays against one of the items? This means they are playing catchup. Sky bills a month in advance.

Re: Double payment for wifi

TimmyBGood — Sat, 25 Oct 2025 10:13:40 GMT

@SharonK22 wrote:
both for wifi

Presumably broadband, not wifi.