topic Re: £500 bill in Account & Billing

£500 bill

Paul_20 — Fri, 24 Oct 2025 22:33:32 GMT

I phoned up Sky to complain about the additional charges added to my account. I was told it was all sorted but my account still shows over £500 will be taken next month.I think that I will have to cancel the direct debit.

Re: £500 bill

GD1 — Sat, 25 Oct 2025 00:18:38 GMT

@Paul_20 Cancelling your Direct debit is the worse thing you can do.

If you've spoken to Sky today it can take a day or 2 for your bill to update

It's not clear from your post how it's £500?

Re: £500 bill

Daniel0210 — Sat, 25 Oct 2025 03:17:34 GMT

@Paul_20

I concur. Tempting as it might seem cancelling the payment method is definitely not recommended.

Doing that is going to cause you additional problems. Your services will be restricted, you won't be able to call Sky, you wont be able to cancel, late payment fees will be added and eventually Sky could involve a debt recovery company which may affect your credit rating.

Re: £500 bill

caesarome — Sat, 25 Oct 2025 04:28:40 GMT

I agree cancelling the direct debit will get you no where so why are there £500 charges being added to your next bill so what is the full story here ?

Re: £500 bill

Paul_20 — Mon, 10 Nov 2025 13:35:13 GMT

I have a Balance Credit £19.97 Credit goes towards paying your next bill(s)Credit goes towards paying your next bill(s). This is what it says on my last bill but it doesn't show on my next predicted bill.