https://helpforum.sky.com/t5/Account-Billing/Moving-home/m-p/5124173#M271964 <P>Sky cancelled my broadband service when I was moving home on the day I spoke to them in error. It should have been on 31 October 2025. That left me with no broadband or landline for 4 weeks. Without these services it was a nightmare to move home.&nbsp;<BR />They offered in total £50 credit. I suggested they cancel my streaming service without penalty but was denied.</P><P>Do I have any recourse?</P> Fri, 24 Oct 2025 16:56:15 GMT Mikey38 2025-10-24T16:56:15Z https://helpforum.sky.com/t5/Account-Billing/Moving-home/m-p/5124173#M271964 <P>Sky cancelled my broadband service when I was moving home on the day I spoke to them in error. It should have been on 31 October 2025. That left me with no broadband or landline for 4 weeks. Without these services it was a nightmare to move home.&nbsp;<BR />They offered in total £50 credit. I suggested they cancel my streaming service without penalty but was denied.</P><P>Do I have any recourse?</P> Fri, 24 Oct 2025 16:56:15 GMT https://helpforum.sky.com/t5/Account-Billing/Moving-home/m-p/5124173#M271964 Mikey38 2025-10-24T16:56:15Z https://helpforum.sky.com/t5/Account-Billing/Moving-home/m-p/5124241#M271969 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4515431">@Mikey38</a>&nbsp;wrote:<BR /> <P>I suggested they cancel my streaming service without penalty but was denied.</P> <P>Do I have any recourse?</P> <HR /></BLOCKQUOTE> <P>For your TV service nope as they are within their right to not let you cancel this early if you are still in the minimum term of a contract.</P> Fri, 24 Oct 2025 18:18:35 GMT https://helpforum.sky.com/t5/Account-Billing/Moving-home/m-p/5124241#M271969 caesarome 2025-10-24T18:18:35Z