https://helpforum.sky.com/t5/Account-Billing/Direct-Debit/m-p/5122306#M271719 <P>I have tried setting up a direct debit for the last 3 months for my broadband and every month I get told to re-set up a DD. I have multiple direct debits from this bank account and Sky is not setting up. I am now being charged for missed payment.&nbsp;</P><P>I cannot get through to a human at all and the bots are not helping!</P> Wed, 22 Oct 2025 09:48:27 GMT Antonia2127 2025-10-22T09:48:27Z https://helpforum.sky.com/t5/Account-Billing/Direct-Debit/m-p/5122306#M271719 <P>I have tried setting up a direct debit for the last 3 months for my broadband and every month I get told to re-set up a DD. I have multiple direct debits from this bank account and Sky is not setting up. I am now being charged for missed payment.&nbsp;</P><P>I cannot get through to a human at all and the bots are not helping!</P> Wed, 22 Oct 2025 09:48:27 GMT https://helpforum.sky.com/t5/Account-Billing/Direct-Debit/m-p/5122306#M271719 Antonia2127 2025-10-22T09:48:27Z https://helpforum.sky.com/t5/Account-Billing/Direct-Debit/m-p/5122332#M271722 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4513127">@Antonia2127</a>&nbsp;wrote:<BR /><P>I cannot get through to a human at all and the bots are not helping!</P><HR /></BLOCKQUOTE><P>Not a lot us other customers can do...</P><P>&nbsp;</P><P>Assuming you're account is not in debt then you'll have to persevere in contacting Sky.&nbsp; (If a debt is detected when you call then it will not let you proceed until it's paid)</P> Wed, 22 Oct 2025 10:02:20 GMT https://helpforum.sky.com/t5/Account-Billing/Direct-Debit/m-p/5122332#M271722 PandJ2020 2025-10-22T10:02:20Z https://helpforum.sky.com/t5/Account-Billing/Direct-Debit/m-p/5122694#M271775 <P>It won't let me pay. Does anybody know the best way to speak to a human?&nbsp;</P> Wed, 22 Oct 2025 16:31:14 GMT https://helpforum.sky.com/t5/Account-Billing/Direct-Debit/m-p/5122694#M271775 Antonia2127 2025-10-22T16:31:14Z