https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/5122034#M271665 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4512866">@Sarahdips68_</a>&nbsp;</P> <P><SPAN>Refunds should normally take about six weeks from the last day of connection but posts on here suggest it's taking longer.</SPAN></P> <P>&nbsp;</P> <P><SPAN>We could normally escalate this to Sky on here via their Messaging Team but unfortunately that process is currently unavailable and we don't know when it'll return.</SPAN></P> <P>&nbsp;</P> <P><SPAN>At present you will need to contact Sky and speak to an agent by other means; either by calling, through Sky Assistant or through social media, Providing your payment method is still active they should then be able to refund it in 3-5 WORKING days.</SPAN></P> Tue, 21 Oct 2025 22:06:48 GMT Daniel0210 2025-10-21T22:06:48Z https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/5122024#M271662 I have credit on my sky account which i have now left sky how do I get it refunded? Tue, 21 Oct 2025 21:37:34 GMT https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/5122024#M271662 Sarahdips68_ 2025-10-21T21:37:34Z https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/5122034#M271665 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4512866">@Sarahdips68_</a>&nbsp;</P> <P><SPAN>Refunds should normally take about six weeks from the last day of connection but posts on here suggest it's taking longer.</SPAN></P> <P>&nbsp;</P> <P><SPAN>We could normally escalate this to Sky on here via their Messaging Team but unfortunately that process is currently unavailable and we don't know when it'll return.</SPAN></P> <P>&nbsp;</P> <P><SPAN>At present you will need to contact Sky and speak to an agent by other means; either by calling, through Sky Assistant or through social media, Providing your payment method is still active they should then be able to refund it in 3-5 WORKING days.</SPAN></P> Tue, 21 Oct 2025 22:06:48 GMT https://helpforum.sky.com/t5/Account-Billing/Refund/m-p/5122034#M271665 Daniel0210 2025-10-21T22:06:48Z