https://helpforum.sky.com/t5/Account-Billing/Subscription/m-p/5121143#M271527 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4511766">@Ana321</a>&nbsp;</P> <P>This might help to explain it:</P> <P><A href="https://www.sky.com/help/articles/been-overcharged" target="_blank">https://www.sky.com/help/articles/been-overcharged</A></P> <P><BR />It sounds like the minimum term on your package has come to and end so the discount you had has now finished. When you took this out you would have been told how long it was going to last for so now is the time to call Sky to see if they will offer you a further discount for the next 24 months if you agree to a new contract.</P> <P>&nbsp;</P> <P>If you have a Sky Mobile or Sky Talk landline phone then you can call Sky for free via the 150 number. Or under "Need more help ?" at the bottom this page is the number to call:</P> <P><BR /><A href="https://www.sky.com/help" target="_blank">https://www.sky.com/help</A></P> <P><BR />You can also contact Sky via social media:</P> <P><BR /><A href="https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295" target="_blank">https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295</A></P> Mon, 20 Oct 2025 21:20:56 GMT caesarome 2025-10-20T21:20:56Z https://helpforum.sky.com/t5/Account-Billing/Subscription/m-p/5121083#M271512 <P>I am charged more</P> Mon, 20 Oct 2025 20:05:12 GMT https://helpforum.sky.com/t5/Account-Billing/Subscription/m-p/5121083#M271512 Ana321 2025-10-20T20:05:12Z https://helpforum.sky.com/t5/Account-Billing/Subscription/m-p/5121143#M271527 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4511766">@Ana321</a>&nbsp;</P> <P>This might help to explain it:</P> <P><A href="https://www.sky.com/help/articles/been-overcharged" target="_blank">https://www.sky.com/help/articles/been-overcharged</A></P> <P><BR />It sounds like the minimum term on your package has come to and end so the discount you had has now finished. When you took this out you would have been told how long it was going to last for so now is the time to call Sky to see if they will offer you a further discount for the next 24 months if you agree to a new contract.</P> <P>&nbsp;</P> <P>If you have a Sky Mobile or Sky Talk landline phone then you can call Sky for free via the 150 number. Or under "Need more help ?" at the bottom this page is the number to call:</P> <P><BR /><A href="https://www.sky.com/help" target="_blank">https://www.sky.com/help</A></P> <P><BR />You can also contact Sky via social media:</P> <P><BR /><A href="https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295" target="_blank">https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295</A></P> Mon, 20 Oct 2025 21:20:56 GMT https://helpforum.sky.com/t5/Account-Billing/Subscription/m-p/5121143#M271527 caesarome 2025-10-20T21:20:56Z