Paying my sky mobile bill

JENNYMCFARLANE2 — Mon, 20 Oct 2025 10:21:20 GMT

To pay the rest of my sky mobile bill but my phones been stoped

Re: Paying my sky mobile bill

Daniel0210 — Mon, 20 Oct 2025 10:24:55 GMT

@JENNYMCFARLANE2
Sky won’t reinstate services until you’ve paid what they believe you owe (regardless of any individual circumstances) and you’ve also set up a new continuous payment method.

Until you’ve done this any calls to Sky will only prompt you to make a full payment.

If your payment is two or more weeks overdue you will have to pay the next bill as well and if you’re in arrears for 56+ days Sky can fully terminate your subscription (but you’ll still owe the arrears).

Restrictions of services are automatic and are only applied due to a missed payment/s. Skys agents can’t override the process even if you’re told otherwise. Sky don't allow payment plans on overdue live accounts, nor will they consider promises to pay on or by a certain date.

Once your full payment has cleared and is in Sky’s account your services should be reinstated, but this may not be instant. Any payment you make over a weekend or on a Bank Holiday won’t be processed until the following week.

You should be able to pay the bill and set up your direct debit via the MySky app or online using this link
https://www.sky.com/manage/bill/

Re: Paying my sky mobile bill

JENNYMCFARLANE2 — Mon, 20 Oct 2025 10:25:46 GMT

Don't know what im surprised to do

Re: Paying my sky mobile bill

Daniel0210 — Mon, 20 Oct 2025 10:27:34 GMT

@JENNYMCFARLANE2

Did you read the reply above which includes the link in how to pay?

topic Re: Paying my sky mobile bill in Account & Billing

Paying my sky mobile bill

Re: Paying my sky mobile bill

Re: Paying my sky mobile bill

Re: Paying my sky mobile bill