topic Bill enquiry in Account & Billing

Bill enquiry

Robert207 — Mon, 20 Oct 2025 09:34:47 GMT

Why am I paying £32 for sky TV,Netflix and Paramount+ when yourvadvertisingbsky and TV for £15

Re: Bill enquiry

Daniel0210 — Mon, 20 Oct 2025 09:38:31 GMT

@Robert207

What you are seeing is probably a deal for a new customer. You're not a new customer.

Re: Bill enquiry

Robert207 — Mon, 20 Oct 2025 09:39:43 GMT

Why do i pay £32 forvtv,Netflix and Paramount when it's advertised for £15 on the TV

Re: Bill enquiry

Daniel0210 — Mon, 20 Oct 2025 09:40:48 GMT

@Robert207

I've already answered that.

Better discounts are offered to new customers as an incentive for them to join. Most providers do this.

If you choose to jump ship and go with another provider then in 18/24 months you'll be in the same position with that provider and if you want you'll be able to return to Sky as a new customer and gain the benefits available at that time.