topic Re: Compensation in Account & Billing

Compensation

Mrs_J — Sun, 19 Oct 2025 15:47:27 GMT

When will I be getting my compensation please?

Re: Compensation

oj01 — Sun, 19 Oct 2025 16:01:33 GMT

@Mrs_J wrote:
When will I be getting my compensation please?

Nobody here could possibly know but I'm sure we're all intrigued as to what the compensation is for?

Re: Compensation

Jporch316 — Sun, 19 Oct 2025 16:12:49 GMT

Hi @Mrs_J

this is a customer forum. You'll need to contact sky directly

Re: Compensation

82bit — Sun, 19 Oct 2025 16:31:34 GMT

Sky won't respond to you on here. Sky also won't honour any 'agreed' compensation.

I'm still waiting for Sky to sort out my Whole Home account issue, and honour their agreed monthly 'deal' price at contract renewal - 10 days and counting now.

On that note, could any "Super Users" advise whether you get a 30 day cooling off period at contract renewal? (Not new customer signups)