https://helpforum.sky.com/t5/Account-Billing/Wrong-paymemt/m-p/5117025#M271066 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1269250">@RAMdcfc</a>&nbsp;</P> <P>Sounds like you made an unnecessary manual payment and therefore made it to the wrong account. You'll need to call Sky to discuss and sort this.&nbsp;<BR /><BR /></P> <P><SPAN>If you have a continuous payment method set up (which you should have), you never need to make a manual payment. Once the original planned payment has been processed a credit should appear on your Sky account for the amount you have overpaid. This should automatically be used to pay your next bill so on that bill date no/less money should be taken from your account. I would suggest NOT making any manual payments unless requested to by Sky.</SPAN></P> <P>&nbsp;</P> <P>&nbsp;</P> Thu, 16 Oct 2025 10:41:48 GMT Daniel0210 2025-10-16T10:41:48Z https://helpforum.sky.com/t5/Account-Billing/Wrong-paymemt/m-p/5117018#M271065 <P>I've just payed 150 pounds for my sky package but payed it wrongly against a mobile account&nbsp;</P> Thu, 16 Oct 2025 10:36:30 GMT https://helpforum.sky.com/t5/Account-Billing/Wrong-paymemt/m-p/5117018#M271065 RAMdcfc 2025-10-16T10:36:30Z https://helpforum.sky.com/t5/Account-Billing/Wrong-paymemt/m-p/5117025#M271066 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1269250">@RAMdcfc</a>&nbsp;</P> <P>Sounds like you made an unnecessary manual payment and therefore made it to the wrong account. You'll need to call Sky to discuss and sort this.&nbsp;<BR /><BR /></P> <P><SPAN>If you have a continuous payment method set up (which you should have), you never need to make a manual payment. Once the original planned payment has been processed a credit should appear on your Sky account for the amount you have overpaid. This should automatically be used to pay your next bill so on that bill date no/less money should be taken from your account. I would suggest NOT making any manual payments unless requested to by Sky.</SPAN></P> <P>&nbsp;</P> <P>&nbsp;</P> Thu, 16 Oct 2025 10:41:48 GMT https://helpforum.sky.com/t5/Account-Billing/Wrong-paymemt/m-p/5117025#M271066 Daniel0210 2025-10-16T10:41:48Z