topic Re: Bill in Account & Billing

Bill

Magilm — Wed, 15 Oct 2025 19:29:37 GMT

I have tried to make contact so many times.I need an answer why I was charged twice on my september bill. I have checked my payment history and all bills have been up to date. Can someone please make contact

Re: Bill

Daniel0210 — Wed, 15 Oct 2025 19:32:42 GMT

@Magilm
No one from Sky will contact you. l’m afraid you aren’t speaking to Sky Customer Services by posting on here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.

Did you make an unnecessary manual payment?

Re: Bill

caesarome — Wed, 15 Oct 2025 21:42:52 GMT

@Magilm

Has Sky charged your twice or did they take the payment via whatever payment you have setup but you also made a manual payment because if this is what happened then a credit should be on your account that you can either leave so it pays your next bill or you can call Sky about getting it refunded.