topic payments made to wrong account in Account & Billing

payments made to wrong account

keenan3 — Wed, 15 Oct 2025 14:37:38 GMT

i made a payment to my tv subscription but needed it to be my broadband subscription instead, can it be changed over

Re: payments made to wrong account

caesarome — Wed, 15 Oct 2025 15:13:42 GMT

If you have seperate accounts for both then the following Symantec can not be moved between them and in any case you should have to make manual payments as Sky should take the payment automatically from you each month via whatever payment method you have setup on the account(s).

Re: payments made to wrong account

MightyQuinn — Wed, 15 Oct 2025 16:50:00 GMT

@keenan3 wrote:
i made a payment to my tv subscription but needed it to be my broadband subscription instead, can it be changed over

Hi @keenan3 Simple answer, no.