topic Re: Best deal in Account & Billing

Best deal

Jtat — Wed, 15 Oct 2025 08:10:33 GMT

Hi I just want to know if you can help with my package it is honing up after 28 October I want to know if you can offer me anything better

Re: Best deal

BenJoBanjo — Wed, 15 Oct 2025 08:16:44 GMT

@Jtat wrote:
Hi I just want to know if you can help with my package it is honing up after 28 October I want to know if you can offer me anything better

We can't, because we're just fellow Sky customers on this forum, but Sky possibly can. Give them a call.

The best deals come if you actually cancel your existing package then contact the 'win back' team at Sky the day after your service switches off. You can end up with an excellent new deal, often for less than what you pay now, and it can be activated almost immediately, so you're not without Sky for longer than a few hours.

Re: Best deal

Daniel0210 — Wed, 15 Oct 2025 09:15:56 GMT

@Jtat

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

Significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so don’t expect anything close to a new customer deal.

If you decide it’s no longer value for money and you’re thinking of changing providers remember that in 18/24 months time you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.