Reduce my bill

babybeet1926 — Tue, 14 Oct 2025 16:49:48 GMT

I wanted so help my bill has gone up 5 pounds I hoped you could have reduced it

Re: Reduce my bill

Daniel0210 — Tue, 14 Oct 2025 16:53:26 GMT

@babybeet1926
l’m afraid you aren’t speaking to Sky Customer Services by posting on here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.

The most common reason for a bill increase (other than the inevitable annual price increase in April) is that your discounts have ended. Perhaps compare the latest bill with previous ones to see where it differs.

If your discounted minimum term has ended or its ending soon the best new discounts are still normally acquired by contacting Sky and negotiating or potentially amending your package which will require a new 24 month minimum term contract.

Significant discounts are harder to come by these days so if you’re offered something acceptable be prepared to agree to it there and then because if you decide to think about it the offer is unlikely to be available when you call back. Also remember you’re not a new customer so don’t expect anything close to a new customer deal.

If you decide it’s no longer value for money and you’re thinking of changing providers remember that in 18/24 months time you'll be in the same position with that company at which point you'll be able to return to Sky and benefit from the new customer discounts available at that particular time.

topic Re: Reduce my bill in Account & Billing

Reduce my bill

Re: Reduce my bill