topic Re: Credit Refund in Account & Billing

Credit Refund

Travel99 — Mon, 13 Oct 2025 20:38:01 GMT

Hi,

I left Sky at the end of August and have a credit account balance. I thought the refund would have been processed already but not the case. How do I go about receiving the refund.

Many Thanks

Re: Credit Refund

caesarome — Mon, 13 Oct 2025 21:06:39 GMT

@Travel99

We could usually help you via here by escalating your post to Sky about this but this is not available at present so you will have to contact them yourself so under “Need more help” at the bottom of this page if it is available should be the number to use:

https://www.sky.com/help

You can also contact Sky via social media:

https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295

Re: Credit Refund

Travel99 — Tue, 14 Oct 2025 07:43:29 GMT

Thank you