topic Re: Credit balance after cancellation in Account & Billing https://helpforum.sky.com/t5/Account-Billing/Credit-balance-after-cancellation/m-p/5113210#M270628 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4502377">@Alexander27</a>&nbsp;</P> <P>We could usually help you via here by escalating your post to Sky about this but this is not available at present so you will have to contact them yourself so under “Need more help” at the bottom of this page if it is available should be the number to use:</P> <P><BR /><A href="https://www.sky.com/help" target="_blank">https://www.sky.com/help</A></P> <P><BR />You can also contact Sky via social media:</P> <P><BR /><A href="https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295" target="_blank">https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295</A></P> Sat, 11 Oct 2025 12:16:11 GMT caesarome 2025-10-11T12:16:11Z Credit balance after cancellation https://helpforum.sky.com/t5/Account-Billing/Credit-balance-after-cancellation/m-p/5113206#M270627 <P>I left sky on 4th August. My balance was £43.79 in credit. I have still not received this refund, and it appears my account has been deactivated.</P> Sat, 11 Oct 2025 12:12:19 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-balance-after-cancellation/m-p/5113206#M270627 Alexander27 2025-10-11T12:12:19Z Re: Credit balance after cancellation https://helpforum.sky.com/t5/Account-Billing/Credit-balance-after-cancellation/m-p/5113210#M270628 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4502377">@Alexander27</a>&nbsp;</P> <P>We could usually help you via here by escalating your post to Sky about this but this is not available at present so you will have to contact them yourself so under “Need more help” at the bottom of this page if it is available should be the number to use:</P> <P><BR /><A href="https://www.sky.com/help" target="_blank">https://www.sky.com/help</A></P> <P><BR />You can also contact Sky via social media:</P> <P><BR /><A href="https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295" target="_blank">https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295</A></P> Sat, 11 Oct 2025 12:16:11 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-balance-after-cancellation/m-p/5113210#M270628 caesarome 2025-10-11T12:16:11Z