topic Re: Speak to an advisor in Account & Billing

Speak to an advisor

Laur13 — Thu, 09 Oct 2025 12:46:46 GMT

I'd like to speak to an advisor regarding my account

Is there a contact number

Re: Speak to an advisor

Daniel0210 — Thu, 09 Oct 2025 12:50:21 GMT

@Laur13

Is it something we can help with to possibly save you a call?

Re: Speak to an advisor

Laur13 — Thu, 09 Oct 2025 12:52:46 GMT

It's a bit long winded and they will need to look at my account

Re: Speak to an advisor

Daniel0210 — Thu, 09 Oct 2025 12:53:53 GMT

@Laur13

As long as your services aren't restricted due to a failed payment these are the current methods for contacting Sky (and depending on your reason for making contact some methods will be more appropriate than others) …

🟩 📞 Customer Services by dialling 150 (free) from either a Sky mobile or a Sky Talk landline. The forum doesn’t allow the display of other numbers. Other official numbers to Sky from the UK are 03 numbers which are normally inclusive from non Sky phones.

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

🟩 online help via this link
https://www.sky.com/help
If necessary a number may be visible at the end of the correct help flow.

🟩 Sky Assistant 💬 should also be available via
https://www.sky.com/help
for most service issues and gives you 24/7 help and a quick response. It should provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

🟩 Social Media You can also get in touch via the messaging services on: Facebook, Instagram, or X (links at the bottom of the forum page).

🟨Note ~ ROI customers If you’re in the ROI make sure the flag in the bottom right of the link is showing the correct flag and change if required. The Sky Ireland phone lines are closed at a weekend.

Re: Speak to an advisor

Laur13 — Thu, 09 Oct 2025 12:55:31 GMT

Perfect thank you

Re: Speak to an advisor

Rashida1234 — Sat, 18 Oct 2025 13:25:01 GMT

Hi I would like to speak to an advisor it's regarding my account

Re: Speak to an advisor

GD1 — Sat, 18 Oct 2025 13:26:10 GMT

@Rashida1234 Then you need to call as per the replies directly above your post.

Re: Speak to an advisor

MarkGoldsmith — Sat, 18 Oct 2025 13:27:13 GMT

@Rashida1234 wrote:
Hi I would like to speak to an advisor it's regarding my account

You can't do that on a public forum of other Sky customers. You will need to either phone Sky or perhaps reach out via one of their social media channels.

Re: Speak to an advisor

Alanahflan — Sat, 18 Oct 2025 18:50:09 GMT

How do I speak to an advisor?

Re: Speak to an advisor

caesarome — Sat, 18 Oct 2025 18:51:00 GMT

@Alanahflan

@Daniel0210 wrote:

🟩 📞 Customer Services by dialling 150 (free) from either a Sky mobile or a Sky Talk landline. The forum doesn’t allow the display of other numbers. Other official numbers to Sky from the UK are 03 numbers which are normally inclusive from non Sky phones.

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

🟩 online help via this link
https://www.sky.com/help
If necessary a number may be visible at the end of the correct help flow.

🟩 Sky Assistant 💬 should also be available via
https://www.sky.com/help
for most service issues and gives you 24/7 help and a quick response. It should provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

🟩 Social Media You can also get in touch via the messaging services on: Facebook, Instagram, or X (links at the bottom of the forum page).

🟨Note ~ ROI customers If you’re in the ROI make sure the flag in the bottom right of the link is showing the correct flag and change if required. The Sky Ireland phone lines are closed at a weekend.

Re: Speak to an advisor

Daniel0210 — Sat, 18 Oct 2025 18:52:16 GMT

@Alanahflan

If it's not something other customers can help with the methods for contacting Sky are already posted on this thread.