topic Re: I cancel my subscription in Account & Billing

I cancel my subscription

Victor25 — Mon, 06 Oct 2025 11:24:16 GMT

Hi good afternoon, I cancel my subscription last month but been charged this month as well ,would like to have my money returned asap please . This is the second time I am writing to you but did not get any feedback so far

Re: I cancel my subscription

Daniel0210 — Mon, 06 Oct 2025 11:26:50 GMT

@Victor25
l’m afraid you aren’t speaking to Sky Customer Services by posting here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.

Just a reminder that billing continues through a notice period and as bills are generated 14 days prior to a payment date it's quite possible another bill payment will be required. Of course any overpayment will be reimbursed to you.

Re: I cancel my subscription

caesarome — Mon, 06 Oct 2025 12:22:26 GMT

@Victor25

If you have now left Sky and see a credit on your account then give them a call to get this refunded, your payment method needs to be in place for this to happen otherwise a cheque will be sent out and that can take a good few weeks to be sent.