https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/5107638#M270106 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3087362">@Schnoodle</a>&nbsp; &nbsp;Unfortunately the escalation process has been turned off, I'm afraid that you will have to contact Sky direct.</P> Mon, 06 Oct 2025 10:09:44 GMT MightyQuinn 2025-10-06T10:09:44Z https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/5107624#M270105 <P>Please can somebody help me with this and escalate it to the Sky team - I still have not had the credit on my account reimbursed and it is now 8 weeks.&nbsp;</P> Mon, 06 Oct 2025 10:05:23 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/5107624#M270105 Schnoodle 2025-10-06T10:05:23Z https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/5107638#M270106 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3087362">@Schnoodle</a>&nbsp; &nbsp;Unfortunately the escalation process has been turned off, I'm afraid that you will have to contact Sky direct.</P> Mon, 06 Oct 2025 10:09:44 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/5107638#M270106 MightyQuinn 2025-10-06T10:09:44Z https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/5107827#M270123 <P>Thank you for letting me know.&nbsp;</P> Mon, 06 Oct 2025 11:06:43 GMT https://helpforum.sky.com/t5/Account-Billing/Credit-refund/m-p/5107827#M270123 Schnoodle 2025-10-06T11:06:43Z