Returns

Bernie39 — Sun, 05 Oct 2025 07:14:04 GMT

You keep asking me to return things. I don't know what you are asking for

Re: Returns

Daniel0210 — Sun, 05 Oct 2025 07:20:38 GMT

@Bernie39
l’m afraid you aren’t speaking to Sky Customer Services by posting here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.

They should contact you and tell you what they are expecting back. In terms of Sky Q, it's the main box, any mini boxes, remotes, power leads.

From Skys own link

https://www.sky.com/help/articles/charges-for-not-returning-sky-q-equipment

What to return

We'll send you texts, emails, or letters to let you know exactly what you need to return.

Cancelling Sky Q? You might be asked to return any:

Sky Q boxes (including Sky Q 1TB box, Sky @ 1TB UHD box, Sky Q 2TB box)
Sky Q Mini box
Sky Q remote(s), cables and any other accessories that were provided with your install
Sky boosters (if you don't have or aren't keeping Sky Broadband).

Cancelling Sky Broadband & Talk? You might be asked to return any:

Sky hub
Sky boosters (if you don't have or aren't keeping Sky Q).
Sky Max Pods.

Re: Returns

caesarome — Sun, 05 Oct 2025 08:32:27 GMT

@Bernie39

What services have you cancelled ?

topic Re: Returns in Account & Billing

Returns

Re: Returns

Re: Returns