https://helpforum.sky.com/t5/Account-Billing/Suspended-account/m-p/5106050#M269949 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1031910">@as1995</a>&nbsp; do you have any existing sky services and are they actually currently working?</P><P>&nbsp;</P><P>sky doesn't use email as a chat route so I wouldn't be surprised if don't get a response from whichever email address you sent it to&nbsp;</P> Sat, 04 Oct 2025 10:07:35 GMT SKY1992bf 2025-10-04T10:07:35Z https://helpforum.sky.com/t5/Account-Billing/Suspended-account/m-p/5106028#M269947 <P>Whilst I was checking information for a sky package my account has come up as suspended. &nbsp;<BR />I have emailed Sky help centre 29/9/2025 had no information except automated reply saying &nbsp;I should get a personal reply within 24hrs and not to reply to automated email.&nbsp;</P> Sat, 04 Oct 2025 09:49:28 GMT https://helpforum.sky.com/t5/Account-Billing/Suspended-account/m-p/5106028#M269947 as1995 2025-10-04T09:49:28Z https://helpforum.sky.com/t5/Account-Billing/Suspended-account/m-p/5106050#M269949 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1031910">@as1995</a>&nbsp; do you have any existing sky services and are they actually currently working?</P><P>&nbsp;</P><P>sky doesn't use email as a chat route so I wouldn't be surprised if don't get a response from whichever email address you sent it to&nbsp;</P> Sat, 04 Oct 2025 10:07:35 GMT https://helpforum.sky.com/t5/Account-Billing/Suspended-account/m-p/5106050#M269949 SKY1992bf 2025-10-04T10:07:35Z