https://helpforum.sky.com/t5/Account-Billing/Upgraded/m-p/5105940#M269940 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4366648">@Numa60</a>&nbsp;</P> <P>If you future bills are also incorrect then I would put in a complaint giving the date and time that they called you so if needs be someone can listen to what was said to you:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/how-to-make-a-complaint" target="_blank">https://www.sky.com/help/articles/how-to-make-a-complaint</A></P> Sat, 04 Oct 2025 08:36:20 GMT caesarome 2025-10-04T08:36:20Z https://helpforum.sky.com/t5/Account-Billing/Upgraded/m-p/5105859#M269936 Hi i had a call from an agent saying I can get ultimate + cinema for an extra £1.33 extra a month so said yes then after it was done my bill went from £35 to £103 I contacted sky after about 8 different areas i was taken to spoke to someone and he reasured me everything would be put back to what I originally had and bill would be £35 but it would take 72 hours to show on bill well that was 3 says ago and still my bill shows 103 for the next month what can I do now Sat, 04 Oct 2025 06:19:37 GMT https://helpforum.sky.com/t5/Account-Billing/Upgraded/m-p/5105859#M269936 Numa60 2025-10-04T06:19:37Z https://helpforum.sky.com/t5/Account-Billing/Upgraded/m-p/5105940#M269940 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4366648">@Numa60</a>&nbsp;</P> <P>If you future bills are also incorrect then I would put in a complaint giving the date and time that they called you so if needs be someone can listen to what was said to you:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/how-to-make-a-complaint" target="_blank">https://www.sky.com/help/articles/how-to-make-a-complaint</A></P> Sat, 04 Oct 2025 08:36:20 GMT https://helpforum.sky.com/t5/Account-Billing/Upgraded/m-p/5105940#M269940 caesarome 2025-10-04T08:36:20Z