https://helpforum.sky.com/t5/Account-Billing/Unable-to-access-documents/m-p/5105695#M269925 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4493661">@Lisa3107</a>&nbsp;</P> <P>You need to sign in with the same email address you used when placing the order to sign the credit agreement:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sign-credit-agreement-sky-glass" target="_blank">https://www.sky.com/help/articles/sign-credit-agreement-sky-glass</A></P> Fri, 03 Oct 2025 19:31:32 GMT caesarome 2025-10-03T19:31:32Z https://helpforum.sky.com/t5/Account-Billing/Unable-to-access-documents/m-p/5105693#M269924 <P>I ordered sky glass last night and was instructed to go on to my sky and go to documents and sign something but every time o go in there it says access restricted&nbsp;</P> Fri, 03 Oct 2025 19:25:43 GMT https://helpforum.sky.com/t5/Account-Billing/Unable-to-access-documents/m-p/5105693#M269924 Lisa3107 2025-10-03T19:25:43Z https://helpforum.sky.com/t5/Account-Billing/Unable-to-access-documents/m-p/5105695#M269925 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4493661">@Lisa3107</a>&nbsp;</P> <P>You need to sign in with the same email address you used when placing the order to sign the credit agreement:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sign-credit-agreement-sky-glass" target="_blank">https://www.sky.com/help/articles/sign-credit-agreement-sky-glass</A></P> Fri, 03 Oct 2025 19:31:32 GMT https://helpforum.sky.com/t5/Account-Billing/Unable-to-access-documents/m-p/5105695#M269925 caesarome 2025-10-03T19:31:32Z