topic Re: Order tracking in Account & Billing

Order tracking

RG46 — Thu, 02 Oct 2025 16:21:00 GMT

Received a message for order tracking with no date or time. Can you please give date and time to choose from or explain how I do so

Re: Order tracking

Daniel0210 — Thu, 02 Oct 2025 17:15:04 GMT

@RG46
l’m afraid you aren’t speaking to Sky Customer Services by posting here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.

What have you ordered?

Re: Order tracking

caesarome — Thu, 02 Oct 2025 18:29:41 GMT

@RG46 wrote:

Received a message for order tracking with no date or time.

The delivery details will update when whatever it is you have ordered has been dispatched and if it is something like a mobile device the courier DPD will then contact you with a one hour delivery slot.