https://helpforum.sky.com/t5/Account-Billing/Additional-charge-on-the-monthly-bill/m-p/5104675#M269812 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000062573.jpg" style="width: 1440px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/113599iD525F8C74249258F/image-size/medium?v=v2&amp;px=400" role="button" title="1000062573.jpg" alt="1000062573.jpg" /></span>I have been charged the additional £10 for NOW Superfast 12 days. Has anyone seen it before? Reviewing the future bills the amount goes back to £25 which is what is expected.&nbsp;</P><P>Could anyone shed a light as to what this could relate to? I was unable to speak to the advisor to get to the bottom of it.</P><P>&nbsp;</P><P>Thank you</P><P>&nbsp;</P><P> </P> Thu, 02 Oct 2025 18:29:31 GMT MartaPlu 2025-10-02T18:29:31Z https://helpforum.sky.com/t5/Account-Billing/Additional-charge-on-the-monthly-bill/m-p/5104675#M269812 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000062573.jpg" style="width: 1440px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/113599iD525F8C74249258F/image-size/medium?v=v2&amp;px=400" role="button" title="1000062573.jpg" alt="1000062573.jpg" /></span>I have been charged the additional £10 for NOW Superfast 12 days. Has anyone seen it before? Reviewing the future bills the amount goes back to £25 which is what is expected.&nbsp;</P><P>Could anyone shed a light as to what this could relate to? I was unable to speak to the advisor to get to the bottom of it.</P><P>&nbsp;</P><P>Thank you</P><P>&nbsp;</P><P> </P> Thu, 02 Oct 2025 18:29:31 GMT https://helpforum.sky.com/t5/Account-Billing/Additional-charge-on-the-monthly-bill/m-p/5104675#M269812 MartaPlu 2025-10-02T18:29:31Z https://helpforum.sky.com/t5/Account-Billing/Additional-charge-on-the-monthly-bill/m-p/5104685#M269814 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4492376">@MartaPlu</a>&nbsp;</P> <P>Did you take out a new broadband contract around the 19th August as it appears that you might have done so the 12 days reflects to this as it looks like it is back dated to when the offer was started.</P> Thu, 02 Oct 2025 18:32:07 GMT https://helpforum.sky.com/t5/Account-Billing/Additional-charge-on-the-monthly-bill/m-p/5104685#M269814 caesarome 2025-10-02T18:32:07Z https://helpforum.sky.com/t5/Account-Billing/Additional-charge-on-the-monthly-bill/m-p/5104711#M269815 <P>I just realised I have moved the monthly payment to the 1st of the month <span class="lia-unicode-emoji" title=":grinning_face_with_sweat:">😅</span> so I was obviously charged for the extra days! <span class="lia-unicode-emoji" title=":upside_down_face:">🙃</span>&nbsp;</P> Thu, 02 Oct 2025 18:46:17 GMT https://helpforum.sky.com/t5/Account-Billing/Additional-charge-on-the-monthly-bill/m-p/5104711#M269815 MartaPlu 2025-10-02T18:46:17Z