topic Re: Bill dispute in Account & Billing

Bill dispute

Paul765 — Thu, 02 Oct 2025 14:22:31 GMT

I spoke to Sky regarding a bill of sale£188-00 and they told me it was a mistake now they have suspended my account

Paul765 — Thu, 02 Oct 2025 14:28:17 GMT

Telephone number to phone dispute my connection been turned off

Daniel0210 — Thu, 02 Oct 2025 14:41:47 GMT

Unfortunately any calls to Sky will only prompt you to pay what they believe you owe them.

What's the full story to this (if you're willing to share)?

PandJ2020 — Thu, 02 Oct 2025 14:54:08 GMT

If your services have been restricted due to lack of payment then it's very difficult to talk to them until the outstanding amount is paid.

You could try withholding your number (141 prefix) or calling from a different number and try get around the IVR.

Best way would be to pay the outstanding amount - any mistakes would be credited.