Internet Bill too High

Luna27 — Thu, 02 Oct 2025 00:24:44 GMT

I am a new Sky ROI customer and I signed up to Sky because the deal was Sky Broadband for €35 per month for 12 months. So why, in month two am I being charged €60 when I went with Sky for Broadband because of the deal.

Re: Internet Bill too High

Daniel0210 — Thu, 02 Oct 2025 04:36:28 GMT

@Luna27
If you’re a new customer your first couple of bills are usually higher, basically due to the dates they cover (more than the usual number of days). In effect you’ll be charged from the date of the activation up until the end of that billed month, and for the next month in advance. Check your future bills to see if they reflect the amount you were expecting. Also see these links
https://www.sky.com/help/articles/understanding-my-bills
and
https://www.sky.com/manage/bill/future

topic Re: Internet Bill too High in Account & Billing

Internet Bill too High

Re: Internet Bill too High